Shipping & Delivery

• Most orders are delivered within 3-5 business days, depending on stock availability, warehouse location and shipping destination.
• When your order is ready to be shipped, you will receive a shipment confirmation email which will contain shipment details, your tracking number, and a link to track your package(s).
• Fulfillment & delivery times listed above can vary, especially during sales and around Canadian holidays.
• We ship exclusively within Canada and the US.

Shipping Rates*

• Free shipping to most Canadian Addresses, on orders $40+ (before tax).
• Orders below $40, shipping to the US, or shipping to areas within Canada which are serviced less frequently by our carrier partners are subject to shipping fees.
• Shipping fees are calculated based on Flat Fee per order basis. If shipping fees are applicable to your order, fees will be displayed to you during checkout.

• All addresses in Ontario and Quebec
  • Orders $40+ (before tax) are eligible for Free Shipping
  • Orders below $40 Shipping Fees Apply

• All addresses in Canada (other than Ontario and Quebec)
  • Orders $65+ (before tax) Free Shipping
  • Orders below $65 Shipping Fees Apply

• To the US
  • All Orders Flat Shipping Fees Apply

Address Accuracy & Order Redirecting

• We rely on our customers to ensure the provided shipping address is accurate before completing an order.
• Our Customer Support team cannot modify or update address information once an order has been placed.
• Our Customer Support team cannot redirect orders once items have left our warehouse(s).

Multiple Shipments

• Some large products will ship individually and in their original packaging.
• You may receive multiple shipments from the same or different warehouse(s).
• You should receive notification via email when your order is being split into multiple shipments.
• You will not incur additional shipping fees when your order is split into multiple shipments.

Updated: July 15th 2024